Private Beta • AI concierge for restaurants

The AI teammate handling restaurant calls, texts, and reservations.

Capture every call, cut no-shows, and keep hosts on the floor. MesaAI answers phone calls, SMS, and web chat in real time—so guests get instant replies and staff focuses on service, not screens.

Limited beta access for busy restaurants and hospitality groups—apply early to reserve a spot.

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Results from pilot venuesEarly pilot data

35%: Fewer missed calls
18%: Lift in direct bookings
3-5: Staff hours saved nightly

Every channel, one platform

Phone, SMS, and WhatsApp in one queue so hosts see every guest interaction and can jump in fast when needed.

Setup in minutes

Knows your regulars

Recognizes repeat guests, dietary notes, and tone so replies feel on-brand before a human steps in.

Context stays with each guest

Protects revenue nights

Auto-confirm and hold prime tables, reduce no-shows with reminders, and route VIPs to a person when it matters.

Fewer no-shows, more directs

Ops-friendly visibility

Live dashboard shows missed-call recovery rates, average response times, guest sentiment scores, and peak-hour patterns—so you can coach the team with data, not guesswork.

Real-time analytics

Staff can jump in anytime

One tap to pull a guest to a live host with full context and suggested next steps.

Full audit trail included

Works with your stack

Integration roadmap includes leading POS and reservation tools with beta connections in progress.

Planned integrations

Capture every inquiry

Guests call, text, or chat. The AI captures intent, checks availability, and replies fast.

Target reply under 1s

Coordinate with the floor

MesaAI syncs with your reservation tools and calendars (beta integrations in progress) to confirm bookings.

Fewer conflicts

Delight on arrival

Hosts see dietary preferences, visit history, and sentiment so they can greet guests like regulars every time.

Every detail captured

Drive the next visit

Automated follow-ups nudge VIPs, fill off-peak hours, and surface loyalty offers that feel bespoke.

Retention-focused

Conversational messaging

WhatsApp, SMS, and Instagram DMs managed from one AI-powered inbox. Replies in your guests’ languages with the tone of your brand—no manual translation needed.

Beta target: under 1s replies

Voice that sounds human

Custom voice models greet callers, handle reservations, and escalate gracefully to your hosts with context already captured.

Built on carrier-grade voice

Hospitality-grade web chat

Embed the concierge on your website, mobile app, or QR menus with one script tag. Guests secure tables or get menu answers in under 2 seconds—no hold times, no phone tree.

One-script embed • Mobile-optimized

Lifecycle campaigns

Automated follow-ups trigger on anniversaries, spend milestones, or lapsed visits to keep your book buzzing every night.

Retention-focused messaging

If you run 80+ covers nightly and want an AI teammate built for your ops, we’d love to ship to your feedback.

“MesaAI handled 200+ guest touches last Saturday without a single escalation. Our hosts stayed on the floor all night.” — Anonymous pilot partner

Ideal fit for this cohort

High-call, high-text restaurants (80–150 covers) that need instant repliesOps teams who want hosts to jump in with full context, not handoffsLeaders who will give fast feedback during a private beta cohort

Invite-only • limited seats

Limited seats

Private Beta

Invite-only access. We run a quick fit check, then onboard a small cohort each month.

Invite onlywith fit check

AI calls, SMS, and WhatsAppHosts can jump in anytimeRestaurant-trained responsesWhite-glove onboardingBeta-only pricing lock

Request invite

Invite only

Launch Partner

Case-by-case for groups that want deeper integrations and shared roadmap planning.

Custompartnership

Co-design quarterly releasesDedicated success managerCustom integration supportPerformance reviews & tuningPriority escalation channel

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Waitlist

Not a fit yet or seats are full? Join and we'll notify you when a new beta window opens.

Freeto join

Priority notificationsEarly feature previewsBeta program updatesFounding member perks

Join waitlist

What does beta access include?

Beta participants get full platform access, priority support, direct input on product development, and exclusive early adopter pricing when we launch. We're currently onboarding select partners who want to shape the future of restaurant AI.

Can we keep humans in the loop for high-stakes conversations?

Absolutely. Your team can take over any conversation in real time, set guardrails for the AI, and receive alerts for VIPs or escalations across channels.

Is this a fully functional product?

Mesa AI is in active beta development. Core features are functional and being tested with select restaurant partners. As a startup, we're rapidly iterating based on real-world feedback to build the perfect solution.

What happens after the beta program?

Beta participants get early adopter pricing, priority feature access, and the option to lock in launch pricing. You'll help us define the model that works best for restaurants.

How do you handle guest data and privacy?

All guest data is encrypted in transit and at rest, stored on SOC 2-compliant infrastructure, and never shared with third parties. We’re GDPR-ready and give you full control over data retention policies. You can export or delete guest records anytime.

Can we control the AI’s voice tone and responses?

Absolutely. You set brand voice guidelines, approval workflows for specific phrases, and escalation triggers (e.g., complaints, VIP requests). The AI learns your house style from sample responses and adapts within guardrails you define—so it always sounds like your team.

Still curious? Book a concierge walkthrough.